Investor charter


Investor Charter – Research Analyst

A. Vision and Mission Statements for investors.

B. Details of business transacted by the Research Analyst with respect to the investors.

C. Details of services provided to investors (No Indicative Timelines)

D. Details of grievance redressal mechanism and how to access it

In case of any grievance / complaint, an investor should approach the concerned research analyst and shall ensure that the grievance is resolved within 30 days.

If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI’s SCORES portal which is a centralized web based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.

With regard to physical complaints, investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.

E. Expectations from the investors (Responsibilities of investors).

Scroes link : https://scores.gov.in/

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.